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My Chevrolet App. Remote Commands costs money now?

24233 Views 9 Replies 6 Participants Last post by  mashuga
Just another item to add to the list of disappointments from Chevrolet. I have used the app just about every day for the last 5-6 years ( and confirmed by Instar this morning by phone) and now it will cost at least $12 per month, PER VEHICLE. I have purchased a 2019 Tahoe ($80K) and leased a 2019 Blazer ($50K) this year but they still need $288 from me to use a stinking cell phone application. Maybe this year they will make $40B instead a piddly $25B.
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the basic functions of the app are free for 5 years if Im not mistaken. You do not have to pay to use it on a 2019 model. The remote functions will work even if you let your onstar sub lapse
the basic functions of the app are free for 5 years if Im not mistaken. You do not have to pay to use it on a 2019 model. The remote functions will work even if you let your onstar sub lapse
Not what Onstar told me this morning.
my fault- the only part that is free for 5 years is the remote diagnostic feature. The remote start functionality is tied to having a subscription- apparently its been that way since 2015 MY
Rat55 is correct. The current free plan is a joke. This is what it includes:

Vehicle Diagnostics*
Monitors your vehicle’s key operating systems and provides you with regular updates about your vehicle’s health.

Dealer Maintenance Notification*
Your vehicle can notify your preferred Dealer when routine service is due.

Smart Driver*
Get information and tips to help you improve your driving, and check eligibility for auto insurance discounts based on your good driving.

Marketplace*
Discover rewarding experiences from brands you love — food, gas, hotels and more — and do it all from your in-vehicle app or your vehicle’s mobile app.

In-Vehicle App Access (requires data).*
Browse from a list of streaming apps to make the most of your drive time. Listen to your favorite music, sports and entertainment, such as Pandora, The Wall Street Journal and Fox Sports

Key by Amazon*
Prime members can have packages securely delivered to their vehicle at no extra charge. (Must have a connected eligible vehicle to receive deliveries.)

The cheapest plan is called REMOTE ACCESS and costs $14.99/mo. This adds the following:

Voice Assistant*
Connect to your vehicle through your home's Amazon Alexa or Google Assistant devices. Lock and unlock your doors or start and stop your vehicle simply by asking Alexa or Google.

Remote Key Fob*
Remotely lock and unlock your doors, flash the lights and honk the horn, or start and stop (if equipped) your car using your vehicle’s mobile app.

On-Demand Diagnostics*
When a warning light comes on your dashboard, push your blue OnStar button to have an Advisor run a report and pinpoint the issue.

Vehicle Locate*
Set boundary notifications, request your vehicle’s location and see it on a map, and set and share custom notifications for arrivals and departures.

Remote Personalization*
Personalize your infotainment system with your favorite In-Vehicle Apps conveniently through your mobile app.

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Yes, I hate OnStar with a passion. Never give these people your Credit Card as they are almost always going to keep charging you.

My Blazer stickered at 50k and getting "free" OnStar/My Chevrolet for 30 days is an insult. GM should pull their head out their ass on this. I actually looked at 4Runner TRD Pro a few years ago I was unhappy with OnStar. I have been a loyal GM customer since 1979 when I got my 1976 Trans Am at 19 years old. (Dont ask about insurance rates!)

I would die in a slow car fire before I pay the criminal enterprise known as OnStar. When we took delivery of the Blazer we had to speak with a CS rep at OnStar and as soon as she figured I was not giving my CC she pretty much ended the call. Our long time dealer knows how we feel about OnStar so he could only shake his head.
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I'm right there with you! Sirius/XM has the same questionable billing practices.
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I had better luck with Sirius/XM but I watch them closely. I actually am paying $6.25 per month through May 2021 for my Blazer. I put a memo on my calendar to call about 45 days before the plan auto renews and give them a sob story and then I get a really good deal. Not a lot of time or effort.
Just another item to add to the list of disappointments from Chevrolet. I have used the app just about every day for the last 5-6 years ( and confirmed by Instar this morning by phone) and now it will cost at least $12 per month, PER VEHICLE. I have purchased a 2019 Tahoe ($80K) and leased a 2019 Blazer ($50K) this year but they still need $288 from me to use a stinking cell phone application. Maybe this year they will make $40B instead a piddly $25B.
and I used the app for years I wouldn’t have changed it but buying the 21 Trailboss automatically updated it to a new format that I hate
If you let the trial expire call onstar, tell them you won’t pay that much and you want to pay for the year. 79.90 is what I got a year for.

6.65 a month is a lot better than 14.99!

Also there is an xm dealer app for iOS that lets you renew the free trial. You just have to be near a dealer to reactivate.
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