Multiple Issues - Would appreciate feedback if you've experienced similar situation.

11959 Views 29 Replies 10 Participants Last post by Rat55chevy, Feb 28, 2020

Jon

Discussion Starter · Nov 3, 2019

First off let me start by saying this is a bittersweet review....
I've been the owner of a Blazer RS black on black for a little over 7 months now. Love the look of the car and the handling but I have had a lot of problems with it.

1- Intermittent power failure - Usb will stop charging and will get messages that my GPS is missing an SD card when its never been removed...
2- Doors will not lock 50% of the time, cant put my finger on it nor can the dealer....(Wife literally had to climb in the car from the trunk - She was happy

....)
3- Rattle in the central console - Dealer cant locate the source but the advisors did acknowledge the noise....
4- New from this week end : Major water leak from the roof... ended up with a few inches of water in my cup holders and on the seats....

Took it to the dealer a half dozen time.... they can never seem to find anything wrong with it... good thing I have been documenting everything that is happening with pictures and video's.

Heading back tomorrow morning for them to look at again... I am starting to be very irritated with the whole thing...the advisors constantly telling me that since its a new car/models they have minimal info from GM...

I would appreciate anyone who has experienced similar issues to share in this thread please.

Thank you,

Jon

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SYJ215

· #21 · Feb 7, 2020

DDinAL said:
I too love the look & feel of my RS, but in the shop at 2 months & 1400 miles is ridiculous. They said it was window motor and ordered the part. Part has not come in, but that problem went away and my camera (side view) stopped working. Also a couple false alerts from collision detection system with auto braking.

Just don't feel very good about my 46k vehicle purchase.

Chevrolet on FB messenger is a joke, they responded after a few days and said I was assigned a case agent Angelika. Who I have yet to hear from and have no contact information for.

Always bought GM (last 4 new vehicles) but feel burned, think this is the last & will recommend others stay away!

My issues here:

Radio (infotainment) stays on after exiting vehicle...

Today my infotainment system stopped turning off when I turn off the vehicle and exit. Have tried a few things including: removed USB drive with music disconnected cell phone removed vehicle profile tried opening & closing all doors several times (see below)* called onstar for remote diag...

www.chevyblazer.org

No offense, but forget about facebook- call chevy customer service.

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Jon

Discussion Starter · #22 · Feb 8, 2020

Sorry to hear about your troubles, i contacted GM directly after a few meetings with the dealership executives.
I explained every issues to GM ''ambassador'' that i experienced and was offered a rebate on the purchase of a new vehicle.
I wont disclose the financial details but i have to mention that they took great care of me.
I went ahead and purchased a XT6 which we had for a few months now and love.

To your point : if you feel unsafe at any point then you shouldn't risk it.
In my view there are no dollar $ amount worth my security or of my family.

Sorry i cannot be of more assistance, good luck.

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Rat55chevy

· #23 · Feb 20, 2020

2019 Premier with 2500 miles. I provided a laundry list of issues to the service tech, yesterday. 25 items, only a few serious ones. Most items on the list are "snowball" items. Easy to do with this vehicle. There are so many things I dislike about it. I could easily list another 25 items that are design dislikes but the dealer wont do anything about those. Buyers remorse BIG TIME on this one. Very expensive rattle trap, IMO. Stuck with for 36 more months..............sweet!

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SYJ215

· #24 · Feb 20, 2020

Rat55chevy said:
2019 Premier with 2500 miles. I provided a laundry list of issues to the service tech, yesterday. 25 items, only a few serious ones. Most items on the list are "snowball" items. Easy to do with this vehicle. There are so many things I dislike about it. I could easily list another 25 items that are design dislikes but the dealer wont do anything about those. Buyers remorse BIG TIME on this one. Very expensive rattle trap, IMO. Stuck with for 36 more months..............sweet!

quality issues arent excusable, but design issues are present at the time of the test drive. I don't think they can be equated. I don't have many PRACTICAL complaints about the blazer at all. In terms of ride, handling, visibility, quietness, etc. I think it's just fine. Fortunately for me it appears all but one of my complaints was properly addressed by the dealer.

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KMAdams

· #25 · Feb 20, 2020

I feel your pain. I have had mine in three different service shops and the problems continue. I am currently waiting on a call back from a GM Ambassadors regarding the Lemon Law. Best of luck to you!

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Rat55chevy

· #26 · Feb 20, 2020

SYJ215 said:
quality issues arent excusable, but design issues are present at the time of the test drive. I don't think they can be equated. I don't have many PRACTICAL complaints about the blazer at all. In terms of ride, handling, visibility, quietness, etc. I think it's just fine. Fortunately for me it appears all but one of my complaints was properly addressed by the dealer.

But nobody picks up on all of the subtleties during a test drive. You have to live with a vehicle for a few weeks to start noticing some things. As I said, it becomes tough not to "snow ball" after finding so many things wrong.

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DDinAL

· #27 · Feb 20, 2020

KMAdams said:
I feel your pain. I have had mine in three different service shops and the problems continue. I am currently waiting on a call back from a GM Ambassadors regarding the Lemon Law. Best of luck to you!

Is a GM ambassador the same as a case manager? I have a case open with GM on my 3 month old 2020 RS that is sitting at the dealer for the third repair. Got a call today from a very distracted case manager (seemed preoccupied with something) and they offered me a voucher for my next service. I told her that I haven't even had my first service yet since the vehicle only has 1400 miles on it. At one point she asked if I was thinking of trading it in, and I said yes, with the issues I have had with the electrical & repairs.

Not sure where this goes from here, but i assume nothing until I actually get my vehicle back.

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DDinAL

· #28 · Feb 20, 2020

KMAdams said:
I feel your pain. I have had mine in three different service shops and the problems continue. I am currently waiting on a call back from a GM Ambassadors regarding the Lemon Law. Best of luck to you!

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DDinAL

· #29 · Feb 20, 2020 (Edited)

I picked up my Blazer from the dealership yesterday and everything appeared to work, until I drove it. Now the collision deterrent indicator in my mirror doesn't work. So, back in the shop it goes for the third time in the last month. Had it three months and it's been in the shop for 10 days so far, and they have to install a part on order & figure out this new issue with collision avoidance system.

GM advisor wanted to close my case, I said no let's wait until I get it back and check everything. Just because the dealership said it's fixed does not mean it's fixed.

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Rat55chevy

· #30 · Feb 28, 2020

Left mine at the dealer, on Wednesday. 27 issues on the list. Was provided a loaner. 2020 Blazer Premier. Having driven the loaner for three days, I'm convinced mine is a lemon. Only issue with loaner is wind noise on drivers door. Mine has this issue too and leaks water during hard rains. Anyone else with wind noise around drivers door?

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