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I too love the look & feel of my RS, but in the shop at 2 months & 1400 miles is ridiculous. They said it was window motor and ordered the part. Part has not come in, but that problem went away and my camera (side view) stopped working. Also a couple false alerts from collision detection system with auto braking.

Just don't feel very good about my 46k vehicle purchase.

Chevrolet on FB messenger is a joke, they responded after a few days and said I was assigned a case agent Angelika. Who I have yet to hear from and have no contact information for.

Always bought GM (last 4 new vehicles) but feel burned, think this is the last & will recommend others stay away! :mad:

My issues here:
 

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I feel your pain. I have had mine in three different service shops and the problems continue. I am currently waiting on a call back from a GM Ambassadors regarding the Lemon Law. Best of luck to you!
Is a GM ambassador the same as a case manager? I have a case open with GM on my 3 month old 2020 RS that is sitting at the dealer for the third repair. Got a call today from a very distracted case manager (seemed preoccupied with something) and they offered me a voucher for my next service. I told her that I haven't even had my first service yet since the vehicle only has 1400 miles on it. At one point she asked if I was thinking of trading it in, and I said yes, with the issues I have had with the electrical & repairs.

Not sure where this goes from here, but i assume nothing until I actually get my vehicle back.
 

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51 Posts
I feel your pain. I have had mine in three different service shops and the problems continue. I am currently waiting on a call back from a GM Ambassadors regarding the Lemon Law. Best of luck to you!
Is a GM ambassador the same as a case manager? I have a case open with GM on my 3 month old 2020 RS that is sitting at the dealer for the third repair. Got a call today from a very distracted case manager (seemed preoccupied with something) and they offered me a voucher for my next service. I told her that I haven't even had my first service yet since the vehicle only has 1400 miles on it. At one point she asked if I was thinking of trading it in, and I said yes, with the issues I have had with the electrical & repairs.

Not sure where this goes from here, but i assume nothing until I actually get my vehicle back.
 

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51 Posts
I picked up my Blazer from the dealership yesterday and everything appeared to work, until I drove it. Now the collision deterrent indicator in my mirror doesn't work. So, back in the shop it goes for the third time in the last month. Had it three months and it's been in the shop for 10 days so far, and they have to install a part on order & figure out this new issue with collision avoidance system.

GM advisor wanted to close my case, I said no let's wait until I get it back and check everything. Just because the dealership said it's fixed does not mean it's fixed.
 
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