[Ateam39]

Hey i just took ownership of my new black chevy blazer rs last week. I test drove a different rs before I bought this one because this one has a sunroof. Once it finally arrived from factory and I brought it home I realized that there is only one page of camera angles with 6 different buttons (10 angles when you double click buttons) which i find is weird because from ive seen there is supposed to be 8 button on two pages and 14 angles. There is no arrow button for another page and every rs model I can find has both pages so I went to the dealership today and put in a service request and they pretty much just said it looks normal nothing wrong. Its got the infotainment 3 premium and hd surround with trailering package i can't think of any reason it doesn't have it so pretty much looking to see if anyone else has a rs with the same camera angles or if anyone has any ideas or information for me. I have another dealership looking into it for me but said it would take a couple days.

 

[Blaze20]

There are a ton of angles! I don’t know the exact number but each seems to have both front and rear, or left and right. I’ll go out to the garage and see what ours has.

 

[Ateam39]

Here is the ones i have. From the looks of it I'm missing the front/rear junction and the front/rear bowl

 

[Blaze20]

Yep, you’re missing a couple. We got an update right before leaving the dealership...not sure if that’s related or not

 

[Ateam39]

I've tried to update mine it says its up to date do you know what the build number in mine says w119e idk if that has anything to do with it

 

[Blaze20]

I've tried to update mine it says its up to date do you know what the build number in mine says w119e idk if that has anything to do with it

Where is that located, in the setting somewhere?

 

[Ateam39]

Its under "about" i beleive

 

[Blaze20]

yeah, same w119e build...thats strange. Is it new enough that you still have onstar? It might be worth a call to them and see if they could do anything from their end.

 

[Ateam39]

Hmm yeah I still have onstar but didn't think they would have anything to do with it but i could try

 

[Ateam39]

Also I think the last update version was September 2019 so maybe something there but its saying its up to date

 

[JBlazer88]

Hmmm I have the same issues - I am missing the trailer "button" and the one with the "flag and person" in it. Very weird...my apps are all up to date as well.

 

[Ateam39]

You have the rs also do you have the trailer package

 

[JBlazer88]

You have the rs also do you have the trailer package

Hey Ateam, Yes I do have the RS too but no tow package and come to think of it, that makes sense now that I don't have those two options...kind of feels like a DOH moment

 

[Ateam39]

Haha all good yeah I'm dealing with another dealership trying to get this sorted out and im dealing straight with chevrolet customers service so im hoping I get somewhere

 

[LeannH]

Hey i just took ownership of my new black chevy blazer rs last week. I test drove a different rs before I bought this one because this one has a sunroof. Once it finally arrived from factory and I brought it home I realized that there is only one page of camera angles with 6 different buttons (10 angles when you double click buttons) which i find is weird because from ive seen there is supposed to be 8 button on two pages and 14 angles. There is no arrow button for another page and every rs model I can find has both pages so I went to the dealership today and put in a service request and they pretty much just said it looks normal nothing wrong. Its got the infotainment 3 premium and hd surround with trailering package i can't think of any reason it doesn't have it so pretty much looking to see if anyone else has a rs with the same camera angles or if anyone has any ideas or information for me. I have another dealership looking into it for me but said it would take a couple days.

Look at your

Hey i just took ownership of my new black chevy blazer rs last week. I test drove a different rs before I bought this one because this one has a sunroof. Once it finally arrived from factory and I brought it home I realized that there is only one page of camera angles with 6 different buttons (10 angles when you double click buttons) which i find is weird because from ive seen there is supposed to be 8 button on two pages and 14 angles. There is no arrow button for another page and every rs model I can find has both pages so I went to the dealership today and put in a service request and they pretty much just said it looks normal nothing wrong. Its got the infotainment 3 premium and hd surround with trailering package i can't think of any reason it doesn't have it so pretty much looking to see if anyone else has a rs with the same camera angles or if anyone has any ideas or information for me. I have another dealership looking into it for me but said it would take a couple days.

If you look at your photos of your screens, notice the 2 dots beside the top view of the car in each little block/section? By pressing each button twice it goes to another camera view. So on the first screen there would be 11 views on the 6 different buttons and on the next screen, there are 3 views on those 2 buttons. For 14 total.

 

[Ateam39]

Yeah i just dont have the second page its in the shop right now there looking into it so we will see what happens

 

[ASM]

Yeah i just dont have the second page its in the shop right now there looking into it so we will see what happens

Can you please tell if dealer was able to fix the issue because my 2020 Blazer RS is also missing second camera screen and only has 6 buttons on first screen. also missing the reverse guidance lines.

 

[Ateam39]

I am actually bringing it in tomorrow there going to try an older software apparently. From what the girl at gm told me is the software thats in it now is the 2021 software so idk if they are getting rid of those camera angles for some reason or what but we will see if it works

 

[Ateam39]

So I got the camera angles!!! Apparently the software was 2021 and doesn't have the other views so the changed the software to the 2020 software and that fixed it. So im hoping im not missing anything else now with the older software but I haven't noticed anything yet